Communications on COVID-19

Communications on COVID-19 – Recovery MCO Phase

COVID-19 Statement on Business OperationsThe New Norm
Statement on Continuity of Supply Status in Malaysia – Recovery Movement Control Order Phase
ExcelVite’s Response/Plans to COVID-19 Resources on COVID-19

COVID-19

COVID-19 is a highly contagious disease that has infected more than 30 million individuals globally at the time of writing (22 September 2020). The outbreak was first reported in Wuhan, China late last year, it has now emerged as a grave global crisis that is affecting 235 countries, and the World Health Organization WHO has declared COVID-19 as a pandemic on 11th March 2020.

COVID-19 is caused by the severe acute respiratory coronavirus 2 (SARS-CoV-2). The virus is transmitted through direct contact with respiratory droplets from an infected person – such as when someone with the disease sneezes next to you without covering up. After entering the body, SARS-CoV-2 invades the entire respiratory system from the nose to the upper and lower respiratory tract (including the lungs). The symptoms include fever, cough and shortness of breath. In some severe cases, it will lead to pneumonia and eventually death. COVID-19 can infect people of any age, but it inflicts primarily those above 60 years of age and those who have underlying health conditions.

A study reports that 17.9% of COVID-19 patients were asymptomatic, which suggests a high chance we may be working closely or interacting with someone who is carrying the coronavirus without knowing it. As such, practicing frequent proper hand washing, as well as social distancing are the most effective ways available currently to prevent from contracting the virus.

The situation is changing rapidly every day. While we cannot predict how long it will take for the effects of COVID-19 to taper off, every individual must brace themselves, and seriously follow directives and regulations set by the authorities in order to safeguard themselves, their family and the community.

As a company – we have taken all necessary measures and actions to protect our employees from this outbreak and to minimize business impact, as well as fulfilling the role of a responsible company in mitigating coronavirus transmission.

Statement on Business Operations – The NEW NORM

Being a company categorised under “Critical Manufacturing Sector – providing support to Essential Services”, ExcelVite has been operating daily during the critical period of Movement Control Order (MCO).

With the continuation of Recovery Movement Control Order (RMCO, 31st August until 31st December 2020), ExcelVite has now resumed fully operational with 100% manpower returning to work at our plant.

New Normal – Employees will continue to carry out hygienic practices and maintaining social distancing. Daily 100% body temperature scan is mandatory for each employee and self-declaration performed prior to entering the plant. More details on what we do to ensure safety of employees are found in the “ExcelVite’s Response/Plans” section below.

Statement on Continuity of Supply

ExcelVite’s business activities involve the production and supply of phytonutrients for health and pharmaceutical products, as well as renewable fuel – biodiesel – which are considered essential services and therefore we are allowed to continue to operate since the Movement Control Order (MCO) imposed by the Malaysian government begining 18th March 2020, in order to break the chain of infection and to flatten the curve.

ExcelVite continues to take all necessary measures to minimize impact to our operations so as to ensure continuous supply of our range of products to our customers and business partners.

At such time when the pandemic is still upon us and as we continue to operate in “unchartered waters”, we may expect some inevitable delay caused mainly by external factors (such as logistic bottleneck and supporting infrastructure), coupled with increase in demand. We therefore beg for your indulgence and understanding should there be some delays in our delivery schedule.

It would also help us greatly if our customers are able to provide a short-term projection or estimate of their requirements of our phytonutrient products – EVNol™ / EVNol SupraBio™ / EVNolMax™ (tocotrienols) or EVTene™ / EVTeneSol™ (mixed carotene) to our respective Business Development Team members. This will allow us to make the necessary plans on allocation and shipping arrangement to avoid any unnecessary delays.

Contact Business Development Team for Phytonutrients – Europe, Asia (exclude China, Japan), USA/Canada/China/Japan, Oceania.

COVID-19 : Status in Malaysia – Recovery Movement Control Order Phase : 31st August – 31st December 2020

The news has it that many countries are now emerging from lockdowns, with businesses restarting operation, but unfortunately there are some that have shuttered. The Government of Malaysia has announced that Malaysia is moving in to the recovery phase – allowing more freedom to the society in phases – such as travelling interstate, carrying out non-contact sport activities, and longer business hours, etc., with the objective of boosting the economy.

In addition, various Economic Stimulus Packages have been introduced by the Prime Minister in order to help Malaysians and economic sectors to recover from the earlier downturn.

COVID-19 testing continues to be conducted and the Malaysian Ministry of Health has reported daily positive (infected) cases, which means the disease is still among us. As such, Malaysians need to continue to stay vigilant.

COVID-19 : ExcelVite’s Response / Plans

Prior to the implementation of MCO in March 2020, ExcelVite has set up a COVID-19 Crisis Management Team (CMT) that is led by the Operations Manager, Human Resource Manager and Safety & Health Officer of the Company.

A crisis management plan (CMP) has been created to guide all employees on the necessary precautionary measures and actions to be implemented within the Company, in order to safeguard the health and safety of employees and products.

The CMT is guided by relevant advisories issued by the WHO, Ministry of Health and other government authorities and the CMP will also be updated according to the latest national updates and advice.

The CMP covers four key business and operational risks as follows,

  • Human resource management
  • Process and business functions
  • Supplier and customer management
  • Communications, both internal and external

With the objectives to –

  • Minimise health risk to employees
  • Ensure plans are in place should employee be on leave of absence, quarantined or infected
  • Ensure alternative arrangements with key suppliers and customers so that business operations can continue with minimal interruption
  • Continuous uninterrupted supply and shipment of ExcelVite’s products – both phytonutrients and non-phytonutrients

Hence, the CMP also details work place and high-touch common area disinfection guidelines; daily health screening procedures and health declarations for employees who are required to report to duty; as well as procedures and steps to be taken for when an employee has been reported as not feeling well.

During MCO, certain employees have received aids in terms of staple food items through the Food Bank, which is an initiative under the Sustainability Committee of ExcelVite to assist employees.

Food items in the Food Bank are contributed by employees as well as the Company, and they are regularly topped up in order to ensure continuous availability to those who are in need.

Resources

The following sites publish updates or media statements on COVID-19 regularly. Our customers are encouraged to get the latest information from these sources :

World Health Organization (WHO) – multilingual

Centers for Disease Control and Prevention (CDC) – English, Spanish, Chinese

Ministry of Health Malaysia COVID-19 Portal – Bahasa Malaysia

“We are all in this together”

Disclaimer: The above information is intended only for the employees of ExcelVite, as well as her related stakeholders, suppliers and customers. It is a brief explanation of the current COVID-19 situation and the actions planned and undertaken within ExcelVite to the best effort of the team, according to available resources and guidelines provided by the Malaysian Ministry of Health, and/or the World Health Organization (WHO). This is not to be perceived as a binding agreement to our stakeholders/ suppliers/ customers on any decisions on product or payment deliverability.